Reservations can be made online or by calling Pablo Fitness at (212) 308-0077. You must purchase a class series before you can reserve a spot in class. Walk-ins are also welcome, but are accomodated based on class availability.
In order to cancel a class reservation at Pablo Fitness, you must cancel your reservation 24 hours in advance of the class. Once your reservation is cancelled, the class will be returned to your series for use at a future date; the class is not refunded. If you haven't cancelled your reservation within the 24 hour cancellation policy, your scheduled class reservation will be charged to your series.
Reservations can be cancelled by logging into your online account and early cancelling your reservation or by calling the studio at (212) 308-0077.
If you are running late, please call the studio to let us know you are on your way. Please note, in fairness to our customers, reserved spots will be released 5 minutes before the class begins if you have not signed in. To avoid class disruption, late riders will be allowed to enter class up to 10 minutes after the class begins. If you need to leave class early, please kindly advise the instructor ahead of time.
If you are unable to reserve a class because the class is full, we highly recommend putting yourself on the waitlist. Class openings are released in the order in which people have signed up on the waitlist. You must purchase a class before you can reserve a spot on the waitlist. If you don't receive a spot in the desired class, the series will be returned to your account to be used at a future date; the class is not refunded.
Anytime up until the day of the class we will automatically add you to the classes for which you are waitlisted. You will receive an email and a phone call confirming you have been added to the class. For same say openings, we will call individuals on the waitlist, but will not enroll them unless we speak to them directly.
Please note, we operate on the basis that you want to take every class you signed up on the waitlist. If you do not remove yourself from the waitlist (online or by calling Pablo Fitness) 24 hours in advance of the class, you may get added to the class after it is too late to cancel.
Please note, we do not offer the option of 'switching' classes. If you are scheduled for one class and then receive a bike from the waitlist, you will be charged for both reservations.
Instructors are subject to change without prior notice.
Please address any medical issues prior to coming to class. All members will be required to sign new waivers and fill out contact information before they start taking any classes.